技术服务

TECHNICAL SERVICES

As an excellent communication network solution provider in China, Sol Communications pays special attention to the special needs and long-term planning of various telecom operators. Through communication equipment with independent intellectual property rights, marketing network throughout the country, and various overseas service organizations, we provide first-class products and tailor-made efficient services for various network operators at home and abroad.

International market network
United States United Kingdom  Japan  Canada Italy Netherlands Switzerland Cyprus Australia United Arab Emirates South Korea Indonesia Vietnam Myanmar India Pakistan Qatar Ethiopia Bhutan South Africa


Domestic market network
Beijing Harbin Changchun Shenyang Taiyuan Lanzhou
Tianjin Shijiazhuang Xi'an Jinan Guangzhou Shenzhen Urumqi Hohhot Nanning Shanghai Nanjing Hangzhou Hefei Fuzhou Hubei Changsha Zhengzhou
Nanchang Chengdu Chongqing Lhasa Kunming Guiyang Hainan Qinghai  Shanxi  Yunnan Gansu Hong Kong  Macau  Taiwan


Technical service support

On-site debugging:
"Users above, reputation first" is the company's business philosophy, providing customers with perfect After-sales service is the consistent pursuit of the company. After purchasing the network equipment, if necessary, the company can send professional engineers to the site for technical guidance, training and equipment installation and commissioning services.

System Maintenance:
System maintenance is the most concerned and most worrying thing for users. The company's professional service system can be effective. The network ensures that the network runs more reliably and maintains faster, eliminating the worries of users.

Remote Support:
Provide 7×24 hour phone and E-mail technical support.
Free technical support hotline: 0755-83916666
E-mail:suoer@suoer-group.com

Onsite support:
In case of problems that cannot be solved by remote support, an engineer will be sent to help solve the problem. General response time:

degree of failure
Response time
General Fault
Working hours: 4 hours
Other time: 14 hours
serious failure
within 1 hour
System Emergency Failure
Immediately

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